Lovys

Protect your home
in just a few minutes.

From €3.99/month
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Over 50,000
policyholders trust Lovys
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Why choose Lovys home insurance?

Responsive teams
86% of requests are resolved with our very first reply.
Fair prices
You only pay for your protection, nothing else. It’s as simple as that.
100% customisable
Insurance that’s as unique as you are. Adjust your cover and options whenever you like.
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Lovys

Understanding our
home insurance

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How does our home insurance offer work?

You tailor your cover to your profile (homeowner, tenant, landlord), the value of your contents and your excess (the amount you pay yourself in the event of a claim). From quote to customisation and signature, everything is done online in two minutes.

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How long does my Lovys home insurance policy last?

Your policy is taken out for the legal term of one year and renewed every year. This annual period guarantees you a fixed price as long as your situation does not change. But because we are the first insurance that’s truly like you, we let you cancel your policy free of charge, with at least 30 days’ notice before it takes effect. How? Simply click “Cancel my policy” in your client space. If you are moving home, just click “I’m moving” and our team will take care of the rest.

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What is an excess and how do I choose it?

In insurance, the excess is the amount you pay yourself in the event of a claim. For example, say you have chosen a €150 excess and you suffer a loss with a repair bill of €500. Lovys will cover the €500 of damage minus your excess, i.e. a total payout of €350 (= 500 – 150). At Lovys, you choose the amount of your excess when you get a quote. What’s more, your monthly premium varies depending on the excess you choose! The higher the excess, the lower your monthly premium.

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The best cover, hand-picked for your affordable online home insurance

Water damage
We reimburse you for the consequences of water leaks in your home. In practice, after a burst pipe or a leaking washing machine, for example, repairs to walls, ceilings and floors are covered by your policy.
Theft and vandalism
An optional (but always recommended) cover in your home insurance. In practice, if you are burgled and your TV is stolen, we reimburse you for it. And because nobody is happy to find graffiti on their gate (unless it’s a Banksy, of course), Lovys also covers damage caused by vandalism.
Protection for your belongings
Declare your valuables when you sign your home insurance policy: the necklace you inherited from your great-grandmother, your camera collection… Lovys protects them!
Storm and fire
With Lovys home insurance, you are covered in the event of fire or natural disaster, storms, snow, hail or even high winds causing damage to your home.
Weather events
Weather events such as storms, hail and the weight of snow are not excluded from your home insurance policy.
Civil liability
You, your family (and your declared flatmates) are covered for damage caused to third parties. Compensation is paid by your Lovys home insurance.

The options that make all the difference

Strengthen your cover by selecting
options tailored to your needs
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Glass breakage

It’s not just people who live next to a football pitch who end up with broken windows. Lovys covers your repairs in the event of glass breakage.

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Theft

You are protected against the theft of your belongings, as well as attempted break-ins and vandalism. For example, if your computer is stolen during a burglary at your home, you are covered.

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New-for-old replacement

This option gives you compensation based on the item’s current value, plus a top-up to offset wear and tear, capped at 25%. For example, if an item has lost 30% of its value, we will only deduct 25%. With this option, you reduce the impact of wear and tear on the compensation you receive for your belongings!

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Electrical damage

Have your electrical appliances been damaged by a power surge? With this option, you’re covered.

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Travel protection

Travel with peace of mind... Protect yourself against damage and theft in your holiday rentals anywhere in the world.

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Temporary letting

If you let one of your rooms temporarily or permanently, or rent out your home for the holidays, for example, we cover your civil liability.

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Wine cellar / freezers

To protect the fine wines you keep for special occasions.

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Swimming pool damage

A pool with a faulty filtration system is a nuisance. Protect yourself against these potentially costly risks.

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Gardens and outdoor areas

Don’t worry about finding your sun lounger in your neighbour’s garden after a storm. Your garden furniture, hot tubs, spas, renewable energy installations and trees are covered up to €8,000.

Lovys

All of this
comes FREE with Lovys

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Cancelling your old policy – Free

Already insured? We take care of all the paperwork if you are insured with another company. When you sign up, ask us to handle the cancellation formalities: we contact your previous insurer and everything is sorted within 30 days. There’s nothing more for you to do.

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Protecting the people you live with – Free

At Lovys, your home insurance cover extends to your loved ones. Simply add your partner, your children and any flatmates named on the lease. No one gets left out: everyone in your household is included in the same policy.

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Leaving us – Free, but sad

Our home insurance has no lock-in. You can change your policy at any time and cancel it free of charge, with at least 30 days’ notice before it takes effect. No need for a recorded-delivery letter: a few clicks are all it takes to break our hearts.

Smiling family playing together at home, illustrating the peace of mind offered by Lovys home insurance.

Choose the best home insurance for your profile.

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Homeowner insurance
The must-have insurance for happy homeowners.
Smiling couple surrounded by moving boxes, illustrating Lovys tenant home insurance
Tenant insurance
Tenant home insurance is mandatory!
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Landlord insurance
The insurance that lets landlords sleep soundly at night.

The mini-guide to finally understanding your home insurance policy

First steps to getting protected with home insurance
Head to go.lovys.com: enter the number of rooms and the floor area of your home, tailor your cover and choose your excess. It takes two minutes to get your quote and sign online.
The difference
between homeowners and tenants
If you are a tenant, the law requires you to insure your home against any damage you might cause. If you are an owner, whether you live in the property or not, insurance is essential, and mandatory in a co-owned building, to cover your liability towards your neighbours and any tenants.
Length of your home insurance policy
Your policy is taken out for the legal term of one year and renewed every year, which guarantees you a fixed price as long as your situation does not change. At Lovys, you can still cancel at any time, free of charge, with 30 days’ notice.

Need more clarity?

See all our Q&As
How do I work out the number of rooms and the floor area of my home?

When you take out your policy, it is essential to declare the correct number of rooms so that we can properly protect your home.

These are all your “living spaces”, such as your living room or bedroom.

Your kitchen, bathroom, entrance hall, corridors, dressing room, utility rooms, cellars, storerooms, toilets, boiler room, attic, etc. are already taken into account by Lovys, so there is no need to count them.

If you have an open-plan kitchen, its floor area will be counted as part of the living space it is in.

  • If you have a room larger than 50 m², it counts as two rooms.
  • The maximum insurable floor area is 200 m² for a house and 250 m² for a flat.
Which payment methods are accepted?

Let’s keep it short and sweet! For the payment of your Lovys premiums (excluding the first monthly payment), you have two options:

  • Bank card, simple and effective: Visa, Mastercard, CB. Please note: if your card is lost, stolen or expires, you will need to update it in your client space.
  • Bank details (RIB) / SEPA direct debit mandate: we collect payments directly from your bank account. Please note that bank processing times are slightly longer with this payment method. This way, even if you lose your card or it expires, you won’t risk being left without insurance.
How do I add a payment method?

Have you lost and blocked your bank card, or changed bank accounts? Here’s how to add or change a payment method:

As a reminder, when you sign up, we ask you to pay your first premium by bank card. Once you have paid by card, the amount of your first premium will be debited.

You can then change your payment method to add your bank details and avoid the risks of your card being lost or stolen. You can easily make the change from your profile in your Lovys client space:

  • Log in to your client space
  • Go to the “My profile” section
  • Then select “Payment methods” to update your payment method. If you have already added a payment method, it will be shown on this page. You can then choose your preferred default payment method and change it whenever you like. You can also delete one, for example if you no longer use it.
I can’t find my postal address when signing up. What should I do?

If you can’t find your address when getting a quote, don’t panic:

  • It may be a formatting issue, so make sure you follow this format: number, street name, postcode and city. For example: 2 rue Victor Hugo, 62002 Lyon.
  • “BIS” and “TER” numbers must be written like this: 2B, 5T.

If your address still isn’t recognised, click the “Type your address manually” button, enter your address in the field provided and click “Continue”.

Still can’t find the address of your home? Click “Continue” anyway; you will then be able to edit your home address manually. If it still isn’t recognised, contact us at support@lovys.com.

24/7 assistance option: how does it work?

Our offer includes 24/7 assistance, so you can get help at any time of the day or night if something goes wrong or you have an accident. This includes, for example, locksmith and plumbing services, or rehousing if an accident makes your home uninhabitable.

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Need help?

Our team is here to help.
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