Lovys

Phone insurance
that protects your precious.

From €3.99/month
Thank you! We've received your details.
Something went wrong. Please try again.
€9.99/month
or €129.49/year
Save 14%
Your price can't be displayed right now. Please try again in a few moments
Group of friends taking a selfie with a smartphone, illustrating Lovys smartphone insurance
Over 50,000
policyholders trust Lovys
Google logo
Google reviews
Rated 4 out of 5 stars
4.0 | 3,083
reviews

Why choose Lovys smartphone insurance

Hassle-free repairs
We always favour repair whenever possible. You send us your phone, and our approved repair partner takes care of everything.
Fair prices
Clear pricing with no hidden fees. From €3.99/month, with a fixed excess of €50 to €90 depending on your model.
100% online
Sign up, manage your contract and make a claim entirely online in minutes, from the app or your client space.
3D icon of a protected smartphone, illustrating Lovys smartphone insurance
Lovys

Protect your smartphone in under 5 minutes

See more
Why insure your smartphone?

Your smartphone goes everywhere with you and holds a good part of your life. With Lovys smartphone insurance, protect it against breakage, theft and water damage, according to the cover in your contract. Peace of mind if anything goes wrong!

See more
Which smartphones are eligible?

Good news: Lovys insures every smartphone brand! However, your phone must be less than 3 years old and have a purchase price of €2,500 or less. The price of your insurance depends in particular on your device's brand and model.

See more
How do claims and replacements work?

Make your claim and wait for our team to approve it. If your smartphone can be repaired, our partner takes care of it and Lovys covers the shipping. If it can't be repaired, particularly in the case of covered theft, we send you a replacement phone. Either way, you only pay the excess set out in your contract: no repair or replacement costs to pay upfront.

3D icon of a protected smartphone, illustrating Lovys smartphone insurance

Essential cover for your smartphone

Cracked screen
If your screen can be repaired, we will give you the details of an approved technician near you. If it's well and truly dead, may it rest in peace, we will send you a replacement phone.
Oxidation and humidity
It's no secret that phones don't like water, a bit like cats. After too much exposure to humidity, for example from the steam in your bathroom, your phone may start to malfunction.
Liquid damage
Very few mobile phones are waterproof. Yet many have suffered water-related accidents.
Total or partial breakage
A selfie stick your smartphone isn't properly attached to, a fall from your balcony, or a phone that hits the floor at a party... So much can happen in a smartphone's life, which is why you're covered in every case.
Short circuit
A faulty charger or socket, and it's your phone that pays the price. This cover in our smartphone insurance protects you if a short circuit leaves your phone unusable.

Complete your protection

Some optional cover may already be included in your contract, depending on the plan chosen.
See more
Theft cover

Whether it's snatched or stolen in a break-in, quickly receive a replacement smartphone if your phone is stolen.
Theft accounts for 20% of claims made with Lovys.

Need more clarity? Start here.

See all FAQs
Which smartphones can I insure with Lovys?

Smartphones of every brand can be insured.

To be eligible, your phone must:

• Be less than 3 years old
• Have a purchase price of €2,500 or less
• Be in good working order when you sign up
• Your phone's brand and model affect the monthly price

The price of your insurance then varies by brand and model, depending on the cost of repair or replacement.

iPhone insurance

Eligible subject to the criteria above; the price depends on the model and its value (e.g. iPhone 13: €13.99/month).
Online quote in under 5 minutes.

Samsung insurance

Eligible subject to the criteria above; the price depends on the model and its value (e.g. Galaxy S21+: €13.99/month).
Online quote in under 5 minutes.

Nokia insurance

Eligible subject to the criteria above; the price depends on the model and its value (e.g. Nokia 9 PureView: €5.99/month).
Online quote in under 5 minutes.

Huawei insurance

Eligible subject to the criteria above; the price depends on the model and its value (e.g. P40 Pro+: €10.99/month).
Online quote in under 5 minutes.

Can I insure a phone for my child or for someone else?

As a legal guardian, you can take out smartphone insurance for your minor child. However, you cannot take it out for another person: the contract must be in the name of the phone's owner and user.

How do I activate my Lovys smartphone insurance?

Activation takes 3 steps in the app: enter your phone's IMEI number, complete a screen touch test, then film both sides of the device to confirm its overall condition.

What is the reimbursement ceiling?

There is no cover ceiling: you are reimbursed whatever the cost of repairs. An excess of €50 to €90 applies depending on the insured model.

How do I make a claim?

You make your claim directly from the app or your client space. For theft: a police report, proof that the SIM card has been blocked, the purchase invoice and ID must be provided within 3 days. For breakage: a video of the device is required. For water damage: you have 5 days to make your claim.

Smiling adviser wearing a headset, illustrating Lovys customer support

Need help?

Our team is here to help.
Write to us
We reply in under 30 minutes on average, during opening hours.
chat icon
Talk to an expert
Real-time answers from a member of our team.
Client space
Manage your contracts, make a claim, find your documents and much more.